Asia Concierge

Tokyo, Japan, March 15, 2023 – Asia Concierge Japan pays particular attention to the formation of its structure with a team that contributes to excellence.

It is rare in the industry that we are afforded the luxury of putting together a ‘dream team’ from the outset of formation. But this is exactly what has transpired with the opening of Asia Concierge’s new operation in Japan.

Directors and co-owners of the Japan entity, Jarrod Stenhouse and Kevin Green have pioneered modern day tourism in Japan for the past fifteen years and with that deeply rooted involvement and cultural assimilation comes with it a network that commands loyalty and commitment from its associates and colleagues that have grown along with them as tourism flourished to the country.

As Jarrod states, “In light of the pandemic and all the upheaval it caused, it never dented the relationships we had in place before. If anything it has solidified them and brought us all together with one goal in mind - to be the very finest and most creative travel company in Japan today. ”

Travel Design Manager, Eumiko Kimura and Product and Contracting Manager, Eriko Kaminashi lead a team of exemplary travel practitioners that have seen and done it all in Japan. Recognising that demand for personal and intimate exploration of the country is higher than ever, Eumiko and Eriko rely on experience and destination knowledge to lead the way in travel design.

“ If anything, (the pandemic) has solidified our relationships and brought us all together with one goal in mind - to be the very finest and most creative travel company in Japan today. ”

“ We know that Japan is under pressure from unprecedented demand for travel services,” muses Eriko. “We can’t build more hotels or source more guides than what is available currently, but we can offer expertise, advice, recommendations and a travel product that is well thought out for each individual guest. We are not catering to all modes of tourism here so our focus is clear and our guests will benefit from the attention to detail we provide to each request.”

It is commonly accepted that Japan is slightly ‘different’ to its Asia counterparts and that its culture can easily be misunderstood. It has therefore been an important consideration in Asia Concierge’s structure to bring in individuals that can provide a bridge between East and West to put international client’s at ease. One such individual is Nanae Loose, who was raised in Japan but educated in the United States and now directs Asia Concierge’s group and events division.

Before joining Asia Concierge, Nanae developed a Client Services department that provided high end concierge experiences for luxury FIT and VIP corporate clientele and has also been instrumental in the hiring and training of some of the finest guides in Japan. In a previous role, as the Director of M&I at a leading DMC, she produced numerous exceptional events for Fortune 500 clients.

Under the management of Jarrod and Kevin, Nanae and the full team at Asia Concierge are excited about what lies ahead and, as importantly, are on board with the company’s vision and drive to make a difference in the industry. They know the standards and dedication to quality have been set by the Asia Concierge entities created before them, but there is every indication the Japan team will take the organisation to another level. If anything, that is a goal all of us strive to attain!